Terra Outfitters: the plan › Help

Help planned

Purpose
Answer the common questions, and say how to reach a person.
Main task
Find the answer, or the phone number and its hours.

Not built yet. This wireframe is the plan for it.

Content, most important first

  1. Search the help
  2. Common questions: shipping, returns, sizing
  3. Contact: phone, hours in 24-hour time and time zone
  4. Order lookup

Wireframe

Regions in reading order, which is also tab order. The outlined box is the page’s main action.
Header: brand, main navigation
Search help
Shipping
Returns
Sizing
Call us: hours and time zone, Monday through Friday
Look up an order
Footer